Do I have a warranty on my purchase?

The legal warranty on purchased goods depends on:

• the type of product (new or second-hand)
• the status of the seller (professional seller or private individual)
• whether the sale takes place within or outside the seller’s professional activity

The legal warranty only applies to consumers.

How much warranty do you get?

This depends on the situation.

New goods

For new goods sold by a professional seller, a legal warranty period of 2 years applies.

Second-hand goods

For second-hand goods sold by a professional seller, a legal warranty period of 1 year applies.

This warranty may be limited or excluded if this is stated in the lot information.

Sales by a private individual or outside professional activity

When the seller is a private individual or sells outside their professional activity, the legal warranty may be fully excluded.

This may occur, among others, in certain bankruptcy sales or private sales.

How do you know which warranty applies?

On each lot page, you will find:

• whether the product is new or second-hand
• whether the seller acts as a professional seller or as a private individual
• whether the warranty is excluded

This information determines which warranty applies.

Important to know

The warranty is displayed in accordance with applicable legislation.

As regulations may differ depending on the type of sale and the seller, a fixed warranty period is not always stated on the lot page.

Therefore, always consult the lot information together with this page to determine which warranty applies to your purchase.